Privacy Policy

Information collection and use

For definitions of key terms this policy forms part of the Terms and Conditions and the definitions stated there apply to this policy. The information we collect, and the ways in which we use it, varies in line with the use cases below (click the headings to view the relevant portions of the policy):

Visitors to the Confidam.com website

Registered users of the Confidam.com website

Visitors to the Confidam.com website

What We collect : Data on how You use the site including pages You visit, visit length, which pages You view and technical information on Your browser and network including Your IP address and information from cookies that could identify You. Our basis for holding this data : To improve the operation of the website and the way We market our services How long We hold this data for : Determined by cookie expiry Recipients of this data : Within Riskview Technology: Our technology and marketing teams. External: Website analytics vendors, CRM Vendors.

What we collect : When You provide us information view the website, this information is stored. Our basis for holding this data : To contact You about relevant account information and other communications to which You have opted in. We can use this data for marketing and understanding how You use our services. How long we hold this data for : We'll retain this data until either You ask us to remove it, or upto six years after the last basis for storing the data has lapsed. Recipients of this data : Within Riskview Technology: Our technology and marketing teams. External: CRM vendors.

Registered users of the Confidam.com website

In addition to the information collected on visitors to Confidam.com, we also collect information from the activity of registered users as a result of their use of the site

What we collect : Your information including name, address, phone numbers, company name, position held and relevant billing information and preferences where relevant. Our basis for holding this data : To provide our Services How long we hold this data for : Data identified with a specific user are held until it is requested to be removed or for six years after the last basis for storing the data has lapsed. Recipients of this data : Within Riskview Technology: Our technology and marketing teams. External: CRM vendors.

What we collect : Information on searches carried out including terms entered, results created and results subsequently viewed. Our basis for holding this data : Data on searches are held in order to a. allow continuous monitoring of searches on behalf of registered users, and b. to feed this information on an anonymised basis into machine learning algorithms to improve the relevance of future searches for all users. How long we hold this data for : Searches identified with a specific user are held until it is requested to be removed or for six years after the last basis for storing the data has lapsed. Anonymised data for incorporation into further selection algorithms will be stored until no longer required for the operation of current or future algorithms. Recipients of this data : Within Riskview Technology: Our technology teams. External: Cloud storage vendors.